Product Care Guide
Our product care instructions can vary, depending on the item, however general care details can be found below. If you have any specific questions, please feel free to contact us.
For any piece of furniture, we recommend:
- Avoiding exposure to direct sunlight to prevent fading and cracking.
- Keeping your furniture placement from any heating or cooling sources to prevent cracking.
- Using coasters and placemats for all hot or cold dishes and cups.
- Using felt tabs for décor items.
- Being aware that heavily dyed fabrics such as denim jeans can transfer on to your lighter furniture and cause discoloration.
- Avoiding possible discoloration by spot testing in an unnoticeable surface before application.
- Wiping up any spills immediately with a dry clean cloth or when necessary a warm damp cloth and mild soap.
- Avoiding the use of harsh household cleaners.
We recommend dusting furniture regularly with a microfiber cloth (or a lint-free cloth). This helps remove abrasive buildup that can damage a finish over time.
Every few months or once a year, we recommend considering using a quality wood furniture oil, such as linseed oil, to enhance the finish and keep your furniture looking new. A light application can go a long way.
Here are a few other tips:
- Do not use chemical cleaners. Instead use warm water and mild soap.
- Avoid placing your wood furniture in direct sunlight, near heating or cooling sources, or in extremely dry or damp areas. Long exposure to sunlight can cause finishes to fade. Temperature or humidity changes can cause solid wood products to possibly develop tiny cracks or splits in some areas.
- Use placemats and coasters for hot objects such as pots and cups.
I've noticed slight movement on my wood table top, is this normal?
Wood is a natural material and although all of our wood products are properly kiln-dried, the variation of climate in ones home can cause normal movement in wood planks. Keep an eye on this movement between seasons as we often see that wooden planks can shift in colder months and re-contract as the temperature gets warmer. The use of a touch up pen where movement has occurred is often all that is needed while you wait for re-contraction of your unique and natural wooden table top.
If however your table is near a cooling or heating source, you should change its location to avoid further movement.
How do I clean stains and/or grease spots?
To remove grease spots, use a mild non-acidic water-based detergent or liquid soap and wipe the surface with a soft damp cloth. To avoid any possible discoloration, we recommend spot testing in an unnoticeable surface before application. It is important to know that applications and results will vary.
Marble is a natural stone which is known to be porous. Each piece of marble will vary in veining, tone and texture. The best way to protect your furniture investment is to use placemats and coasters. In addition, wipe up any spillage immediately to avoid staining.
Do you recommend sealing the marble?
In addition to the use of placemats and coasters, we do recommend talking to your local paint or hardware professional about sealing your marble furniture. Applications and results can vary.
Marble sealers are often assumed to "prevent" stains, but more accurately they help to clog the porous surface which slows down the absorption rate.
Marble being a softer stone is susceptible to stains from acidic liquids such as red wine, tomato juice or lemon juice if the marble is not sealed.
What kind of sealant should I consider using?
We recommend you discuss sealant options with your local paint or hardware store professionals. Here are a few marble sealer brands to consider:
- Stonetech Bulletproof
- Tuff Duck
How often should I seal my marble?
Depending on how often you use or clean the item, we generally suggest re-sealing the marble once a year. See your local hardware paint store for specific details that relate to your piece of furniture.
Similar to skin, leather needs to breathe. Avoid placing leather in direct sunlight, near heat sources, or in extremely dry or damp areas. When stored in really humid places for a long period of time, that increases the possibility of mold build-up. Vice versa when placed in extremely dry areas or under direct sunlight, this can dry the leather and potentially cause cracking.
For regular maintenance, dust the leather with a dry soft cloth and vacuum. Consider a leather conditioner to keep your leather looking new.
If stains become apparent, blot stains immediately and wipe the surface with a lightly damped cloth and mild detergent. Do not spot clean; wipe the entire surface area and then dry with a clean cloth. If the stain persists, please consult with a professional leather cleaner or specialist.
What kind of leather conditioner should I consider using?
Here are a few conditioners that our customers' recommend:
- Zep Leather Cleaner and Conditioner
- Leather Honey Leather Conditioner Since 1968
How often should I condition my leather sofa or chair?
Depending on how often you use or clean the item, we generally suggest conditioning your leather sofa or chair once to twice a year.
Dust and dirt cause fabric to wear faster. For general maintenance, vacuum your upholstered furniture regularly with an upholstery attachment. To persevere the cushions’ shape, flip, rotate, and fluff the cushions weekly to every month depending on the amount of usage. To keep your upholstered furniture looking its best, consider annual professional cleaning.
Here are a few other tips:
- Pilling can occur occasionally as a result of normal daily wear and should not be considered a fault. Fiber pills an be removed with a pilling tool.
- Do not pull loose threads, instead trim them with scissors.
- Minimize fading by avoiding placement in direct sunlight, or with the use of drapes, blinds or window coverings.
- Do not dry-clean or machine wash cushion casings in order to avoid damage of the fabric or stitching.
How do I care for a spill or stain on my upholstered furniture?
As soon as a spill or stain occurs, treat it immediately for the best results. It is important to know that applications and results will vary. Below are details on how to care for small spills or stains immediately after them occurring.
- Blot the spill with a clean, dry and white cloth. Start from the outer edge of the stain and move towards the center. Do not rub as that can further spread the stain.
- If a cleaning solution is needed, we recommend using a mild upholstery cleaner. Always spot test in a discrete area first. Avoid oversaturation by using only a small amount of cleaner. Gently rub the solution in with your fingertips.
- If your cleaning solution recommends a water rinse, apply distilled water instead of tap water which may stain or discolor the fabric due to its mineral content.
- If necessary once the stain is cleaned, use a hair dryer on the lowest heat setting to evenly dry the fabric and prevent moisture rings.
For stains that persist or cover a large portion of your furniture piece we suggest consulting a cleaning professional that specializes in upholstered furniture.