We encourage our local clients who feel they would be unable to get their order from the ground level front door to their room of choice to consider one of our upgraded shipping options at checkout.
The delivery options listed above are available to all cities within the Metro Vancouver area from West Vancouver to Abbotsford, inclusive.
For delivery service pricing in any other areas not listed above, please email us and let us know what you would like to purchase and we will email you a delivery quote ASAP. We can also arrange very affordable shipping to a storage depot near you.
ADDITIONAL DELIVERY INFORMATION:
OUT OF TOWN DELIVERIES (within BC):
**Please note that we offer FREE or greatly reduced delivery fees for many local areas in the Southwest corner of British Columbia. **Please scroll to the top of this page to see if you qualify for one of these options**
Below are our Regular delivery service rates. Prices include placement of packages into your rooms. Unwrapping, assembly, set up and removal of packaging is also available for a nominal fee:
|West Vancouver||$140.00||Port Coquitlam||$100.00|
|New Westminster||$120.00||Pitt Meadows||$120.00|
|White Rock||$140.00||Harrison Hot Spr.||$200.00|
Tables - $40.00
Beds - $60.00
Bookshelves - $40.00
For any deliveries outside of the cities listed above, please send us an email with the items you are interested in. Please leave us your full address including postal code so we can provide you with an accurate shipping quote.
Any items not picked up or delivered by the agreed upon date may be subject to resale and/or storage charges.
Our journey began back in the 1980's, when the founder and owner had an inspirational moment when admiring the beauty and strength of real wood. While attending high school, he decided to create some amazing solid wood furniture pieces for his parents.
Decades have passed and these same furniture pieces still stand today as they did when they were created back then. Styles have changed over the years, but the legacy and longevity of these beautiful pieces carries on.
After successfully managing several furniture retail operations, Homestead Furniture Inc. was founded in 2003.
We are dedicated to offering a wide variety of products manufactured with high quality control standards and joinery, while providing excellent customer service with very affordable pricing.
Q. Do you sell only high quality products?
A. Yes! We are proud to offer you products that are manufactured exceptionally well. We specialize in Canadian made upholstery and 100% solid wood furniture. We do not sell many products that come KD (knock down) and do not sell any that require extensive time to assemble. Beds and dining tables will obviously require some minor assembly, but these are very simple to do. MDF and Particleboard are words seldom mentioned when speaking about our products.
Much of our wood products come fully factory assembled for structural strength and durability. These items have some of the finest joinery and construction methods you will find in the industry and are built to last for generations.
Our Canadian-made upholstery is manufactured to our high quality standards, including 100% solid wood frames, with the wood coming from Canadian mills. We also utilize strong no-sag seat springs, high density seat foam and high quality upholstery fabrics and stitching.
Q. How much assembly is required for your products?
A. Very little. Most of our products come fully factory assembled, including handles already installed. The main items that require assembly are the dining tables and beds, and our beds usually come in only 4 pieces, including our popular storage beds.
Q. Are your Google reviews all real?
A. Yes, they are all from legitimate customers. We do not employ any marketing team to boost our 5 Star reviews into the hundreds or even thousands.
Q. Do you offer financing?
A. Not at this time but please check back and we hope to have it available in the future.
Q. Why do you suggest to email for all e-Com inquiries?
A. Our team may not always be available to reply to questions over the phone so we suggest email is the best way to answer any questions that you may have. Emails may also be responded to outside of business hours, where a phone call would not be answered. We will try to respond within 1-2 days.
Q. Where is your store location?
A. We are located at 3058 Saint Johns Street, Port Moody, BC.
Q. How far do you deliver to?
A. We are currently able to promptly deliver throughout most of Western Canada. For anywhere outside of these areas, please email us your address with postal code, and the pieces you are interested in, and we will get back to you with a delivery quote as soon as possible. We can also make arrangements to deliver the goods to a storage depot in your area where you can pick up the items from.
Q. I saw the same products selling for less in another store. Is this true?
A. There is a large number of imitation products selling in our local market area that may sell for a little less. "You get what you pay for" usually applies. To the consumer, these products may look identical, especially photos on a website, but they may not be the same product, and may lack the superior quality joinery and structural strength. Other similar products may also not utilize the same finishing procedures that make our product quality really stand out above these lesser quality imitations. As a consumer, you really cannot tell if two items are identical by looking at a photo online.
Q. I am really worried about purchasing anything online from any company, including furniture. How will purchasing from your company be any different?
A. You should feel confident that the goods you are purchasing from us are all well made, built to last, and delivered in a timely manner. Our business is run professionally, efficiently, and with honesty and integrity. Our customer service is excellent. We do not try to pass off poor quality goods with a nice picture and description that makes it sound like an amazing item. We are confident that you will be pleasantly surprised with our product quality once you receive it. We also have a showroom at 3058 Saint Johns Street, Port Moody where you can see many of our excellent quality products. We have been in business since 2003. Our Google reviews are 100% real, and show the high level of satisfaction from just some of our thousands of happy customers.
Q. If I make a custom upholstery order how long does it usually take to receive?
A. Generally, please allow approximately 8-12 weeks for your custom order to be finished production. In some rare occasions the fabric you may have chosen can be back ordered for a slight delay. If this is the case we will let you know as soon as possible by email. Once your custom item is completed we will give you a call to schedule your delivery.
Q. Can I get my upholstery order any faster?
A. Yes we stock many upholstered goods in our local warehouse that can be delivered within a few days. In addition, at certain times we can get a rush order. Please email us with the product and choice of fabric and we will try our best to get it out to you asap. This option is not always available so it is best to place your order promptly.
Q. Am I able to check on the product and fabric availability?
A. Yes, please email us with the product and choice of fabric and we will try to get back to you when we have that information.
Q. Do you offer custom sizes?
A. Yes, we offer many custom options to suit your configuration needs. Please send us dimensions and photos of your space so we can help optimize your space.
Q. Are there sofa-beds available?
A. Yes we can add sofa-beds to many of the sectionals, sofas, and loveseats. Please note that the seating area may feel firmer with the sofa bed and mechanism underneath.
Q. Why are the seat cushions on my product firmer than the ones I tried out in the showroom?
A. The seat cushions you may have tried in the showroom have been tested by other customers causing them to slightly soften with time. With time and usage of your furniture your seat cushions will soften up slightly as well.
Q. How many items do you have in your showroom compared to online?
A. We carry a lot of items on display in our showroom. If you want to know if we carry a specific item, please email us before you make the trip so we can answer this for you.
Q. Am I able to purchase extra yardage of fabric?
A. Yes, just email us the fabric you need extra of and we will get back to you with a price confirmation.
Q. Am I able to supply my own fabric of my choosing and just send it to you guys?
A. No. We highly recommend that you choose one of the 500 choices of designer fabrics that are available. Our manufacturers have chosen these fabrics carefully. These fabrics are very durable and have been chosen to assure that the fabric you order will last you 10-15 years or more. Please enquire in store for more details on this.
Q. Am I able to get a status on my order?
A. Custom order times may vary. Once it's in production we aren't usually able to get an updated status until it is almost completed. Just prior to completion, we will contact you with that information.
Q. Am I able to order any additional accent pillows to my order?
A. Yes, you are able to order additional pillows in any of the fabrics available.
Q. Am I able to order zippers on my accent pillows?
A. Yes, you can add zippers to any toss pillow.
Q. How do I take care of my new upholstery?
A. We suggest you flip or rotate your seat cushions at the beginning of each month. We also recommend that you vacuum your upholstery lightly with the right vacuum attachment about once a month.
Q. How do I clean my new upholstery?
A. To assure that your furniture lasts longer at a normal use we would suggest using a professional upholstery cleaner if you decide to clean your set. We offer an excelsior warranty program that includes a cleaning kit that will easily clean up any stains quickly.
Q. Will sunlight affect my upholstery?
A. Yes. Try to keep the sunlight off your furniture and your fabrics will last much longer. Too much direct sunlight will fade the fabric and may make the fabric strength deteriorate.
Q. Can I wash my cushion covers?
A. We recommend that you do not remove your cushion covers as it may be difficult to get them back onto the foam. We recommend using a professional upholstery cleaning service to clean your upholstered items.
Q. What should I use to clean my fabrics?
A. We recommend using the excelsior protection plan that care kit we have available as the kit is able to remove stains quickly, easily and effectively. It is also provides delicate cleansing action while wiping the stain off and leaving no soap residue like other products. It will also return your fabric into it's original look and feel.
Q. I noticed you guys don't have leather as a choice for your custom upholstery can I order a custom piece in all leather?
A. We don't do any custom orders in leather at this time.
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